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If you've completed all of the required documentation to sell your account and have not been paid, this means your account is still in the queue to be reviewed. This process can take up to 2-6 hours depending on how busy we are. Once we've reviewed the account and it passes inspection, your payment will be disbursed immediately to the payment method you provided on the form. Please direct any questions to the agent you spoke to, or contact us for assistance if there is a problem with your payment.
Note: This only applies to sellers who have filled out a quote form, received a quote, and accepted our offer. If you've only submitted a form for a quote but have not gotten a response, please see the sections below for more information: