Q: What if there's an issue with my purchase?

Contact us on Discord or email support@accountshark.net . All purchases are backed by our 12-month warranty.

Question 1

How does the buying process work?

Accepted Answer

Browse our listings, select an account you like, and complete the purchase using your preferred payment method. Once payment is confirmed, you'll receive the account credentials securely via Discord. Our team guides you through the transfer process to ensure everything goes smoothly.

Question 2

Is it safe to buy accounts here?

Accepted Answer

Yes. We're a full-service broker, so you never deal directly with sellers. We verify every account before listing, handle all payments, and manage the transfer. If the account isn't as described, our warranty covers it.

Question 3

What if there's an issue with my purchase?

Accepted Answer

Contact us on Discord or email support@accountshark.net. All purchases are backed by our 12-month warranty.

Question 4

How long does delivery take?

Accepted Answer

Most accounts are delivered within a few hours after payment clears. Manual payment methods (Zelle, Venmo, crypto) may take longer for confirmation. We coordinate the actual handover on Discord.

Question 5

Can I request specific accounts?

Accepted Answer

Yes. Use our Request Account form with the game, features you want (level, gear, achievements, etc.), and your budget. We'll source it from our seller network.

Question 6

Do accounts come with the original email?

Accepted Answer

Most do. Each listing states whether original email access is included.

Question 7

What's included with my purchase?

Accepted Answer

Login credentials, email access (where applicable), and everything on the account: items, achievements, skins, progress, linked platforms. Plus our 12-month warranty.

Question 8

Should I wait before logging into a newly purchased account?

Accepted Answer

No. You can log in and play immediately. Use your own authenticator, use a stable home IP, and avoid anything that would violate the game's ToS (third-party tools, RMT, etc.) — the same rules that apply to any account.

Question 9

Should I use a VPN when accessing a purchased account?

Accepted Answer

Not necessary. A stable home IP looks more normal to publisher fraud systems than a datacenter VPN exit.

Question 10

Will buying an account affect my existing account on the same game?

Accepted Answer

No. Publishers don't link accounts across ownership, and we never ask for your existing account details.

Question 11

What's the difference between a full-access and limited-access account?

Accepted Answer

Every account we list is full access. You get the login email, password, and control over security settings, including the ability to change the email to one you own. We don't list rental, guest, or partial-access accounts.

Question 12

Can I request additional screenshots or proof before buying?

Accepted Answer

Yes. Message us on Discord with the listing ID and what you'd like to see. We'll pull the seller's verified screenshots or arrange a fresh capture.

Question 13

Can I buy multiple accounts in a single order?

Accepted Answer

Yes. Checkout supports multi-item orders. For 3+ accounts, contact us on Discord or via the buyer request form for bundled pricing.

Question 14

How do I transfer the authenticator / 2FA to my own device?

Accepted Answer

The seller removes their authenticator before handover. On your first login, bind your own authenticator app and change the registered email to one you control.

Question 15

Is account trading legal?

Accepted Answer

It's not illegal, but most publishers prohibit it in their Terms of Service. Enforcement is rare.

Question 16

What games do you support?

Accepted Answer

World of Warcraft (Retail, Classic, Hardcore, Season of Discovery), Old School RuneScape, Final Fantasy XIV, Diablo IV, League of Legends, Path of Exile, and more. See the games list on our homepage.

Question 17

How do I contact support?

Accepted Answer

Reach us through our Contact page, our Discord, or email support@accountshark.net.

Question 18

Do you offer warranties on accounts?

Accepted Answer

Yes, every account sale includes our 12-month warranty at no extra cost, backed by a sub-1% recall rate built over nearly a decade. Extended warranty plans are available for high-value accounts.

Question 19

Can I resell an account I purchased?

Accepted Answer

Yes.

Question 20

What makes AccountShark different from other marketplaces?

Accepted Answer

We're a full-service broker, not a peer-to-peer marketplace. We personally verify every account, handle all payments, and manage the transfer. You never deal directly with unknown sellers.

Question 21

Do you buy accounts directly?

Accepted Answer

Sometimes. If there's buyer interest for what you're selling, we can purchase outright for an immediate, guaranteed sale. Direct-buy offers vary by account and are generally below market value since we take on the inventory risk. Submit a sell request or reach out on Discord for a quote.

Question 22

Can my main account get banned just for browsing or buying on AccountShark?

Accepted Answer

No. Browsing our storefront doesn't link to your in-game identity (you're not logged into any game when you're on our site), and payment information identifies the card, not the game account behind it. Publishers can't action a game account just because the person behind it visited a marketplace.

Question 23

Do you offer boosting, leveling, or gold instead of a full account?

Accepted Answer

Yes. Our Boost and Gold categories are separate from account sales, available for most supported games including WoW Retail, WoW Classic variants, OSRS, FFXIV, Diablo 4, and more. Boosts cover raids, Mythic+, PvP, leveling, and character services. Browse WoW boosts and WoW gold directly, or use the category tabs on any game page.

Question 24

How do I report a suspicious listing or a scammer impersonating AccountShark?

Accepted Answer

Message us on Discord or email support@accountshark.net with as much detail as possible: screenshots, the URL or listing ID, the Discord handle of the impersonator, any messages received. We investigate every report. Scammers impersonating us usually do it via DM; we never DM buyers first asking for payments or credentials.

Question 25

Do you have an affiliate or referral program?

Accepted Answer

Yes. Creators and community leaders earn 5–50% commission on boost, carry, and gold orders from their audience. 60-day cookie attribution, monthly payouts, $50 minimum. Read the full Affiliate Program details.

Question 26

Can I request a game you don't currently list?

Accepted Answer

Yes. Submit a request or mention it on Discord. We add new games based on buyer demand and availability of verified sellers. Popular titles we've added via requests include Path of Exile 2 and several WoW Classic variants.

Question 27

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards, Apple Pay, and Google Pay via Stripe, plus Zelle, Venmo, Cash App, bank wire, and cryptocurrency (BTC, ETH, USDT, USDC, LTC). Card payments have a small processing fee; most other methods are fee-free.

Question 28

Are there any fees on payments?

Accepted Answer

Credit/debit card and Cash App payments include a 5% processing fee. Zelle, Venmo, wire, and crypto are fee-free. Fees are shown at checkout.

Question 29

Is my payment information secure?

Accepted Answer

Card payments go through Stripe, which is PCI-DSS compliant. We never see or store your card details.

Question 30

Can I pay in installments?

Accepted Answer

For accounts over $500, we can sometimes arrange a payment plan. Contact us to discuss.

Question 31

What currencies do you accept?

Accepted Answer

All prices are in USD. Your bank handles currency conversion for card payments; crypto is accepted at current market rates.

Question 32

What is your warranty policy?

Accepted Answer

Every account purchase includes a 12-month warranty covering recalls initiated by the original owner, with tiered store-credit compensation (100% within 2 months, 50% at 2–6, 25% at 6–12). Gold and boost orders have separate delivery and completion guarantees. Full details on our warranty policy page.

Question 33

When are funds released to the seller?

Accepted Answer

As soon as the buyer's payment clears and the account has been delivered.

Question 34

Is there a minimum payout threshold?

Accepted Answer

No minimum for account sales: you receive the full agreed amount when your account sells. Affiliate commissions have a $50 minimum.

Question 35

What if my payment is flagged for fraud review?

Accepted Answer

If a payment processor flags your transaction, we'll email you to verify identity (typically a photo of the payment card and a matching ID). Most reviews clear within a few hours.

Question 36

How do you verify accounts?

Accepted Answer

We manually review each submission: ownership screenshots, login verification, and cross-referencing account details. We also check for bans, restrictions, and security flags before anything goes live.

Question 37

What's your buyer protection policy?

Accepted Answer

Every purchase includes our 12-month warranty. If the account is recovered by the original owner during the warranty window, you receive tiered store-credit compensation.

Question 38

How do you prevent account recovery?

Accepted Answer

Sellers provide full account information including original email access, security questions, and recovery details before a listing goes live. At transfer, we help the buyer reset those credentials to their own.

Question 39

Is my personal information safe?

Accepted Answer

Your personal information is encrypted and never shared with third parties. We collect only what's needed to process transactions and provide support. See our Privacy Policy for details.

Question 40

What should I do after receiving an account?

Accepted Answer

Change the password, enable 2FA with your own authenticator, switch the email to one you control, reset security questions, and remove any saved payment methods.

Question 41

Can the original owner recover the account months or years after I buy it?

Accepted Answer

This is what our 12-month warranty exists for. If a recall is attempted, we contact the original seller directly using their verified ID and signed agreement. Most attempts are withdrawn within 48 hours. For the rare case where the recall succeeds, our compensation tiers pay out 100% (within 2 months), 50% (2–6), or 25% (6–12) in store credit. Extended warranty plans are available for high-value accounts beyond 12 months.

Question 42

How do I know the seller is legitimate and not reselling a stolen account?

Accepted Answer

Every seller on our platform provides government-issued ID, purchase receipts or email chain continuity proving original creation, and signs a legal agreement specifying consequences for fraud. We don't accept anonymous listings. Behavioral screening also checks for recent suspicious access patterns that would indicate a stolen account, and those get paused before they ever hit the storefront.

Question 43

What if the account gets banned after delivery?

Accepted Answer

Bans caused by your post-purchase behavior (botting, RMT, cheat use, exploits, sharing) are not covered, same as any warranty in the industry. Bans caused by prior issues we missed during vetting, or that trace directly back to the original seller's actions, are covered under warranty. The distinction is cause: who did the thing that triggered the ban.

Question 44

Do you scan accounts for botting, gold-buying, or prior infractions before listing?

Accepted Answer

Yes. Part of our intake review checks the account's history for publisher warnings, prior suspensions, behavioral flags, and linked-email activity that suggests RMT or botting. Accounts with any of those signals are rejected upfront, not listed and hoped for. The visible "clean" status is one of the things buyers are paying for.

Question 45

Is my IP address or device fingerprint linked to the account after I log in?

Accepted Answer

Publishers log login IPs and device fingerprints for their own fraud systems. Your login from a stable home IP, using your own authenticator and email, is exactly what a long-term owner looks like. That's the goal. Bouncing between datacenter VPNs, rapidly switching countries, or using many devices in short order is what creates noise.

Question 46

Can I detach the Blizzard Authenticator / Steam Guard / 2FA after buying?

Accepted Answer

The seller removes their authenticator before handover. Your first login prompts for security setup, so bind your own authenticator app to your own device. For Blizzard specifically, the Authenticator is bound to the Battle.net account and can be re-bound to your phone. Steam Guard re-enrolls once you log in from a new device.

Question 47

How long do you store my ID verification documents?

Accepted Answer

Seller IDs are kept while the seller's agreement is active plus the 12-month warranty window on their last sale. All stored documents are encrypted and deletable on verified request, subject to legal hold requirements.

Question 48

What if I lose access to the account after changing the password?

Accepted Answer

Contact us on Discord with your order number as soon as possible. The earlier you report it, the easier recovery is.

Question 49

How do I sell my account?

Accepted Answer

Create an account, then fill out the sell request form with details and screenshots. We verify ownership, list it, and pay you when it sells.

Question 50

How long does it take to sell an account?

Accepted Answer

It varies. High-demand accounts can sell within hours; others take days or weeks. Competitive pricing and complete documentation speed things up.

Question 51

What's your fee for selling?

Accepted Answer

No commission on consignment sales. You keep the full list price when your account sells. There are no listing fees either, so you only interact with us at payout.

Question 52

How do I get paid after my account sells?

Accepted Answer

Payouts are sent via PayPal as soon as your account sells.

Question 53

What information do I need to provide?

Accepted Answer

Screenshots of your account (character screen, achievements, inventory), level/stats, notable items or achievements, and proof of ownership.

Question 54

Can I set my own price?

Accepted Answer

Yes. We may suggest adjustments based on current market rates, but you're never obligated to accept a lower price.

Question 55

What happens during the verification process?

Accepted Answer

We review your screenshots, may request additional proof of ownership, and verify the account details match your submission.

Question 56

What disqualifies an account from being listed?

Accepted Answer

Accounts are rejected if they have: active bans or suspensions, pending chargeback history with the publisher, shared ownership that can't be fully dissolved, stolen-account indicators, or verification failures during our intake review. Accounts from publishers we don't support, or accounts where the seller can't prove original creation, also won't make it to listing.

Question 57

Can I sell an account that has remaining game time or an active subscription?

Accepted Answer

Yes. Remaining subscription time, pre-purchased expansions, store balance, and in-game currency are priced into the listing. Cancel any auto-renewing billing tied to your personal payment cards before handover.

Question 58

Do I need to unlink my phone number, Discord, and social logins before handover?

Accepted Answer

Yes. Part of the handover is detaching all personal identifiers: phone number, authenticator, OAuth links (Discord/Twitch), recovery email, and any linked payment methods.

Question 59

What happens if a buyer files a chargeback after I've delivered?

Accepted Answer

We absorb the chargeback risk. Once you've been paid for a verified, delivered account, that payment is yours. If a buyer initiates a fraudulent chargeback, we handle the dispute with the payment processor and escalate to their platform directly. The seller agreement protects against buyer-side payment fraud after confirmed delivery.

Question 60

Can I cancel my listing after a buyer has committed to purchase?

Accepted Answer

Once a buyer has paid and the account is in delivery, canceling damages your seller record and may trigger contractual penalties in the signed agreement. If something urgent comes up, reach out on Discord before the account is handed over. We handle these case-by-case, but repeat cancellations disqualify sellers from the platform.

Question 61

What if I can't remember the original email or security answers?

Accepted Answer

Missing original credentials makes ownership harder to prove and may disqualify the listing. If you still have access to the account and the current email, submit anyway and we'll work through what can be verified.

Question 62

How do I know what my account is worth before listing?

Accepted Answer

Submit a sell request with your account details and we'll return a quote based on current market comparables.

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