DMCA Notice & Takedown Policy

AccountShark (the “Platform”) qualifies as a “Service Provider” within the meaning of 17 U.S.C. 512(k)(1) of the Digital Millennium Copyright Act. It is accordingly entitled to the protections from claims of copyright infringement commonly known as the DMCA safe harbour provisions.

We respect the intellectual property of others and require the same of our users. We have adopted the notice and takedown policy below in connection with material appearing on the Platform. In jurisdictions outside the United States we observe local law regarding claims of copyright infringement.

Notice of claimed infringement

If you believe your work has been used on the Platform in a way that constitutes infringement, provide our designated agent with all of the following. The form below collects each item and will not submit without them.

1. An electronic or physical signature of the person authorized to act on behalf of the owner.
2. A description of the work you claim has been infringed. Where several works are covered by one notice, a representative list is sufficient.
3. A description of where the material you claim is infringing is located on the Platform, including the specific URL and which element on that page you mean.
4. Documentation of your standing, meaning either that you own the rights or that you are authorized to act for the owner. Where possible, write from an official company email address.
5. Your name, address, telephone number, and email address.
6. A statement that you have a good faith belief the disputed use is not authorized by the owner, its agent, or the law.
7. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the owner or are authorized to act on the owner’s behalf.

If you would rather write to us, send your notice to [email protected] with “Copyright Claim” in the subject line, including every item listed above. Please use this address for copyright and trademark matters rather than general support, so notices reach the right people without delay.

Abusing the notice procedures set out here, or misrepresenting facts in a notice or counter-notification, can result in liability for damages, court costs, and legal fees under 17 U.S.C. 512(f).

These procedures apply only to claims of copyright infringement by rights holders and their agents. They do not apply to any other kind of abuse, infringement, or legal claim.

Takedown procedure

On receipt of a notice provided in the manner required by 17 U.S.C. 512, we will:

• Remove or disable access to the material alleged to infringe.
• Forward the notice to the user who posted the material (the “User”).
• Take reasonable steps to promptly notify the User that we have removed or disabled access to it.

If your notice does not comply with 17 U.S.C. 512 but does identify the allegedly infringing work, we will contact you promptly to help you meet the notice requirements rather than simply closing it.

Counter-notification

If you are a User who has received notice from us that material you posted has been removed, and you own that material or are otherwise authorized to use it, you may send a written counter-notification to our designated agent at [email protected]. It must include substantially the following:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled, and the location at which it appeared before removal.
3. A statement, under penalty of perjury, that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, telephone number, and email address.
5. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which you are located, or if your address is outside the United States, of any judicial district in which we do business, and that you will accept service of process from the complaining party or its agent.

On receipt of a counter-notification provided in the manner required by 17 U.S.C. 512, we will:

• Promptly provide the complaining party with a copy of the counter-notification.
• Inform the complaining party that we will replace the removed material or cease disabling access to it within ten business days.
• Replace the removed material or cease disabling access to it within ten to fourteen business days following receipt, provided our designated agent has not received notice that an action has been filed seeking a court order to restrain the User from engaging in infringing activity relating to the material.

Please note that under the DMCA we cannot and do not judge the merits of a claim or counter-claim. We will not respond to requests to remove or restore material except according to the procedure set out here, or as otherwise required by law.

Repeat infringers

It is the firm policy of the Platform to terminate the accounts of repeat infringers, and to block such users from posting additional content, to the extent technically feasible. Accounts accumulating multiple valid notices may be suspended or closed and their listings removed.

Trademark and other intellectual property

The DMCA covers copyright only. Trademark claims are handled under our general intellectual property process. Select “Trademark” in the form above and include the registration number and issuing office so we can verify the mark.

Customer service requests

Please do not send general inquiries to our designated agent. Customer service messages sent to the copyright address will not receive a response. Direct those to our support team instead, so copyright notices are not delayed behind unrelated mail.

Related

See our Terms of Service and Privacy Policy for the broader terms governing use of the Platform.