How AccountShark Protects You From Online Scams
Buying gaming services, accounts, items, and in-game currency online comes down to one question: will you actually receive what you paid for? Whether you're ordering WoW gold, purchasing rare items, booking a boost, or paying for coaching, a seller's promise means little if they can take your money and disappear.
AccountShark is a full-service gaming marketplace built around accountability at that exact point. We hold the seller's payout until you confirm that your purchase has been delivered in full. The seller must finish the order before getting paid. If they fail to deliver, you receive a full refund.
Quick Answer
AccountShark holds the seller's payout until you confirm you received what you paid for. The seller must complete the order before getting paid.
If the order is not delivered in full, you receive a full refund.
Payments you send directly to someone outside AccountShark are outside that protection.
How AccountShark Buyer Protection Works
- You order and pay through AccountShark.
- Payment is held while the seller fulfills the order.
- You check that you received everything included.
- You confirm the completed order.
- AccountShark releases the seller's payout.
That sequence is the protection: delivery before payout, on gold, boosting, coaching, and gaming account orders alike.
What If the Seller Says They Delivered, but Something Is Missing?
A seller may say the gold was traded, the boost is finished, the session is done, or the login was sent. Check before you confirm.
Confirm only when the full purchase is complete. If something is missing, unfinished, or inaccessible, leave the order unconfirmed and contact support.
Do not confirm because someone promises to finish afterward. Confirmation is for a completed order, not an advance.
What to Check Before Confirming Delivery
| What you purchased | What to verify |
|---|---|
| WoW gold, OSRS gold, and other in-game currency | The full quantity arrived at the agreed destination, on the correct game version and server. |
| In-game items and equipment | The correct items, quantities, and advertised attributes have arrived at the agreed destination. |
| Boosting / progression (Mythic+, raids, ranked, questing) | All runs, rating, unlocks, or progression included in the order are complete. |
| Coaching | You received the sessions, duration, and coaching service you purchased. |
| Gaming accounts (Fortnite, Valorant, WoW, and others) | You can sign in and verify the access, characters, cosmetics, and features promised in the listing. |
One run from a multi-run bundle does not complete the bundle. Part of a gold order does not complete the order. A promise to schedule remaining coaching is not a delivered package.
Incomplete Delivery Means a Full Refund
If your order is not delivered in full, you receive a full refund.
That includes a seller who never starts and a seller who starts but leaves the purchase unfinished. Delivering part of an order does not entitle the seller to keep your held payment.
Leave the order unconfirmed and contact AccountShark support with your order number, what is missing, and relevant messages or screenshots. Support processes the full refund. You are not left negotiating with the seller for the missing portion.
Don't Confirm Early or Pay the Seller Directly
"Confirm now and I'll finish afterward"
Do not confirm. That request asks you to release the payout before the order is complete. Contact support instead.
"Pay me directly and I'll make it cheaper"
Do not cancel your AccountShark order to pay someone privately. AccountShark can only hold payments made through your order. A private arrangement — whatever method they suggest — is outside this buyer protection.
Keep payment through AccountShark. Confirm only after the full purchase arrives.
What If a Problem Appears After Delivery?
The payment hold protects the period between purchase and confirmed delivery.
If you received the complete order, confirmed it, and later encounter a new problem, contact support with your order details. Post-delivery issues follow the applicable support and warranty policies — for example, an original owner attempting to reclaim a purchased gaming account under the account warranty.
If the seller leaves your order unfinished or cannot deliver everything you purchased, don't confirm. Contact support for a full refund.
Frequently Asked Questions
Is AccountShark safe for buyers?
AccountShark protects you against nondelivery by holding the seller's payout until you confirm the complete order. If the order isn't delivered in full, you receive a full refund.
What if my gold never arrives, or my boost stops halfway?
Leave the order unconfirmed and contact support with your order number. Unfinished or missing delivery is incomplete delivery, and you receive a full refund.
Should I confirm delivery if the seller promises to finish later?
No. Confirm only after the entire order has been delivered and checked.
Should I pay a seller directly for a discount?
No. Paying a seller outside your AccountShark order means the payment is not held by AccountShark, so this buyer protection does not apply — and AccountShark cannot return money sent privately. Keep the purchase on AccountShark if you want this protection.
Does this cover coaching and gaming accounts too?
Yes. Payment is held for coaching and gaming account orders as well as gold and boosting. For coaching, confirm after the purchased sessions are complete. For accounts, confirm after you can sign in and verify the listing details.
What if I already confirmed and a problem shows up later?
Contact support with your order ID. After confirmation, issues follow the relevant support and warranty policies, including the account warranty where it applies.
You Receive Your Purchase Before the Seller Gets Paid
AccountShark holds the payout. You verify the completed order. Only then does the seller collect.
No complete delivery means no seller payout — and a full refund for you.
Browse AccountShark or contact support about an existing order.
