If your order is placed during our regular business hours (8:00 AM - 11:00 PM CST), your order will be fulfilled that same business day. If your order is placed outside of our regular operating hours, your order will be fulfilled first thing the following morning.

If there are any issues with your payment you will be contacted by one of our staff.

Order fulfillment is not instant. All orders are subject to review, verification, and approval. We try to fulfill all orders as quickly as possible, generally within one hour, but delays can occur and we apologize for them in advance. If there are any fulfillment delays we will communicate them with you thoroughly.

If you have questions during this period, please do not hesitate to contact us.

A game account is expressly the culmination of another player's hard work and time invested. When you securely buy a game account at AccountShark, you are simply paying for the results of another player's time and effort, nothing more or less. This is delivered to you in the form of pertinent account access information, which can include, but may not be limited to, the following:


• Email or username
• Account password
• Security question (if applicable)
• Security question answer (if applicable)

A game account does not include access or a subscription to the game itself. If applicable, you will still need to pay for the game, pay for a subscription, install, and download the game from the game provider themselves in order to use the features of the account.

We also offer free comprehensive safe usage guidelines with all purchases that include tips on how to safely use and enjoy your new game account.

Interested in an account but want to negotiate the price? No problem! We can generally be flexible on the prices of most products. Simply contact us with an offer and we will reach out to you promptly if we are interested in negotiating.

We cannot guarantee that we will always be able to negotiate the price of a product. By submitting an offer, you understand and acknowledge that AccountShark is under no obligation to accept the offer. Consequently, you are under no obligation to make a purchase should your offer be accepted.

If you would like to apply for a payment plan, please visit the page here.

Payment plans are a privilege, and we are not always able to offer them. Please read the payment plan Terms and Conditions thoroughly before applying for a payment plan. Filling out the payment plan application does not guarantee that we will be able to accept a payment arrangement for a specific product.